Motorola MC9090-Z Service & Repair

Carlton Technologies’ incredible repair program and rapid turnaround on device repair is especially apparent in regards to Motorola MC9090-Z scanners. Whatever your needs, budget, or required equipment, we have three exceptional service plans for you. Pay each time you send us your mobile devices with our Flat Fee plan. Enjoy the highest level of coverage and service in the industry, including accidental breakage with The Premium plan. Like to mix and match? Select service options from both the Flat Fee or Premium Plan with additional features to create a Custom Plan for your organization.

  • FLAT FEE
  • Pay-as-you-go / Per Incident


  • Comprehensive Coverage
    Includes normal wear and tear on items, however, does not include user negligence/abuse.
  • Cleaning & Preventative Maintenance
    Equipment will then undergo a five (5) point preventative maintenance inspection. Our certified technicians also check and secure the most vulnerable connection points on the device.
  • 90 Day Warranty
    Extended warranty coverage is available through a Carlton Care equipment repair plan.
  • Online Customer Center
    You can issue service requests, track service returns, track device history by serial number, as well as order spare parts and see open support cases. Our secure support center gives you full system access control.
  • Technical Phone Support
    Technical phone support is provided during regular business hours.
  • 7 day turn time
    The number of days it will take for your equipment to be repaired and shipped to you, according to your preferred shipping method. Does not include transit time.
  • Ground Return Shipping
    Equipment will be shipped to you via Ground Service.
  • *Advanced Overnight Replacement
    A replacement unit ships to you overnight the day your current equipment fails. Requires spare pool at Carlton.
  • *Expedited Shipping
    Next Day Air
  • *3 Day Turn Time
    The number of days it will take for your equipment to be repaired and shipped to you, according to your preferred shipping method. Does not include transit time.
    • * Optional Features
BEST VALUE
  • PREMIUM
  • Annual support for all your devices at a fixed price


  • Everything in Flat Fee and…
  • Accidental Breakage Coverage
    Regardless of how the equipment was damaged, if it is repairable, it is covered.
  • Additional Equipment Coverage
    All “like” hardware you purchase from Carlton during the term of your service agreement is automatically covered for the balance of your term for no additional fee.
  • Dedicated Customer Service Representative
    You are assigned a Customer Service Account Manager who will be your primary day to day point of contact at Carlton.
  • Changeable Contract
    This feature allows you to reduce your equipment coverage by up to 15% at any one time during the term of your agreement, with 30 days notice, for assets that are no longer deployed.
  • Accessories Included
    One accessory per primary terminal is included.
  • Application Loading and Configuration
    Carlton will load your application(s) and test and configure your equipment so it will arrive “plug and play” directly out of the box.
  • Hardware Coverage Guarantee
    Carlton will never discontinue (“End of Life”) service on a product that we currently repair for any of our customers. This should give you peace of mind, knowing that as long as you own your equipment, Carlton will be there to repair it for you.
  • Custom Reporting
  • Advanced Overnight Replacement
    A replacement unit ships to you overnight the day your current equipment fails. Requires spare pool at Carlton
  • *Battery Optimizaiton
    All batteries will be tested and either replaced or completely drained, recharged, and optimized using a Cadex battery analyzer. We will use predetermined parameters for replacing batteries proactively when required.
  • Custom Reporting
  • *3-Day Turn Time
    The number of days it will take for your equipment to be repaired and shipped to you, according to your preferred shipping method. Does not include transit time.
  • *Spare Pool Management
    Using Carlton for your mobile device spare pool program, you have the luxury of securely storing your own spares pool at our Holland Warehouse.
  • *24 Hour Technical Phone Support
    • * Optional Features

Purchase Certified Pre Owned Motorola MC9090-Z’s

Only Certified Pre-Owned MC9090-Z’s from Carlton have been refurbished to our good-as-new standard yet still sell for far less than the new price.

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